ZAKI ELSAYED

OPERATIONS · SUPPLY CHAIN · LEADERSHIP

Zaki Elsayed

Operations & Supply Chain Manager

Driving operational excellence, supply-chain performance, and sustainable growth across hospitality, real estate, F&B, contracting, investment, and e-commerce.

View Experience →Contact Me →
01
9+

Years Experience

02
SAR 4M+

Revenue Managed

03
30+

Staff Led

04
10–20%

Revenue Uplift

01

About

PROFESSIONAL SUMMARY

Building resilient operations that perform.

Results-driven Operations & Administration Manager with 9+ years of experience leading multi-asset operations within a diversified Saudi-based group. Directly responsible for managing SAR 4M+ in annual revenues across three hotels, three residential buildings, and multiple F&B outlets while supervising 30+ employees.

Led a strategic shift from single-source revenue dependency to a diversified business model that contributed to 10–20% revenue growth. Oversees the full operational lifecycle—from procurement, vendor management, inventory control, and P&L reporting to HR, government relations, regulatory compliance, and customized ERP systems.

Currently pursuing an MBA specializing in AI for Business Organizations and preparing for CSCP and CSCE certifications to progress into senior Operations, Supply Chain, and Procurement leadership roles.

02

Experience

PROFESSIONAL EXPERIENCE

A career built across operations.

JUNE 2017 — PRESENT

Operations & Administration Lead

Adwaa Al-Ammar Company Group · Riyadh, Saudi Arabia

Multi-Site Operations

Multi-asset hospitality and residential group operating three hotels, three residential rental buildings, and F&B outlets.

Strategic Leadership & Growth

Led the pivot to a diversified income model spanning short-term hospitality, long-term residential leasing, F&B, and B2B services. Managed SAR 4M+ in consolidated annual revenues through P&L oversight, monthly reporting, and disciplined expense tracking. Redesigned marketing into a multi-channel digital approach, improving occupancy, bookings, and visibility.

Procurement, Inventory & ERP

Consolidated suppliers and renegotiated contracts for stronger commercial terms and delivery reliability. Optimized inventory across all assets and automated purchase orders, approvals, receiving, and reconciliation through a customized ERP, reducing errors and improving transparency.

People Leadership

Supervised 30+ employees across front office, F&B, administration, finance, maintenance, and operations. Managed recruitment, onboarding, performance reviews, and delivered 3–5 structured training programs focused on service, efficiency, and compliance.

Government & Compliance

Coordinated Passports and Visas, Municipality licensing, ZATCA, Labor Office, GOSI, and Civil Defense requirements to maintain compliant and uninterrupted operations.

OCTOBER 2020 — MAY 2025

E-Commerce Business Owner & Operations Manager

iLearn · Riyadh, Saudi Arabia

Entrepreneurship

Built and scaled a self-funded physical-products e-commerce venture with 100+ SKUs while managing it in parallel with the primary role.

  • Managed local and international supplier sourcing, negotiation, purchase orders, shipping, customs clearance, and last-mile logistics.
  • Directed inventory, reorder planning, warehousing, order fulfillment, digital marketing, and customer acquisition.
  • Handled accounts payable and receivable, cash flow, reconciliations, financial planning, change management, and performance reviews.

APRIL 2017 — JUNE 2017

Operations & Inventory Coordinator

Pharmaceutical Distribution Company · Riyadh, Saudi Arabia

Distribution
  • Managed medicine inventory tracking, inbound and outbound movements, customer order processing, and invoicing.
  • Implemented payment-collection procedures that improved on-time payments and reduced financial discrepancies.
03

Expertise

CORE COMPETENCIES

Capabilities that connect strategy to execution.

01

Supply Chain & Procurement

Procurement cycle management, vendor sourcing and negotiation, contract management, inventory control, international sourcing, import operations, lead-time optimization, and cost reduction.

02

Operations Management

Multi-site operations, P&L oversight, revenue management, process improvement, Lean & Six Sigma principles, operational excellence, and KPI reporting.

03

Hospitality & Property

Hotel operations, residential asset management, F&B operations, guest services, occupancy management, and revenue optimization.

04

Finance & Administration

Budget management, cost control, financial reporting, accounts payable and receivable, cash-flow management, and revenue collection.

05

Leadership & HR

Team leadership, hiring and onboarding, training program design, performance management, negotiation, crisis management, and problem solving.

06

Government & Compliance

Jawazat, Municipality licensing, ZATCA, Labor Office, GOSI, and Civil Defense compliance across Saudi Arabia.

07

Technology & Tools

Customized ERP systems, POS, Power BI, Microsoft Excel, Google Workspace, ChatGPT, Claude, and Gemini.

08

Project Management

Agile methodology, project planning and execution, risk management, stakeholder communication, and change management.

04

Credentials

EDUCATION

Academic foundation

MAY 2025 — PRESENT

Master of Business Administration (MBA)

Arab Academy for Science, Technology & Maritime Transport · Egypt

Specialization: AI for Business Organizations · Expected graduation: 2027

OCTOBER 2012 — MAY 2016

Bachelor of Arts — Philosophy

Al-Azhar University · Cairo, Egypt

CERTIFICATIONS

Professional development

In Progress

  • CSCE — Certified Supply Chain Expert
  • CSCP — Certified Supply Chain Professional (ASCM)
  • Power BI — Microsoft Learn

Completed

  • Google Project Management Professional Certificate — Google, 2025
  • McKinsey Forward Program — McKinsey.org, 2025
  • Project Management Foundations (PMI-aligned) — LinkedIn Learning, 2025
  • Marketing in a Digital World & The Digital Marketing Revolution — University of Illinois Urbana-Champaign, with Honors, 2024
  • Digital Transformation & Artificial Intelligence — Microsoft, 2022

LET'S CONNECT

Ready for the next operational challenge.

Open to senior opportunities in Operations, Supply Chain, Procurement, and Administration.

+966 53 616 9555zaki.elsayed@hotmail.comLinkedIn Profile ↗
Riyadh, Saudi ArabiaEgyptian NationalityArabic: NativeEnglish: ProfessionalAvailability: Negotiable